CASE STUDIES

QUALITY MANAGEMENT SYSTEM

Successful introduction of ISO9002, improving working practices and streamlining processes.

ACQUISITION INTEGRATION

Aligning business processes and procedures, raising profile of acquired business in-house and with clients. Mentoring and supporting teams through transition period.

ENTRY TO NEW MARKETS

Completion of approved supplier application and initial tender. Updating and developing company statements and policy documentation to streamline future tender applications.

CRM DEVELOPMENT

Successful development of customer complaint CRM system. Working with software development team, testing, roll out and companywide training delivery.

DOCUMENT LIBRARY CREATION

Creating document library and control process to improve quality and consistency of tender submissions.

PROPERTY RENOVATION

Project managing refurbishment programme to occupied residential property; sourcing and appointing contractors, purchasing materials; overseeing work; client liaison.

But we do so much more!

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